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Frequently Asked Questions

Q. Can the driver have met inside the terminal?

Ans. Yes, drivers can have an inside terminal meeting

Q. Do you have a wide range of worldwide customers?

Ans. Yes, we have customers worldwide.

Q. Do you have cycle-friendly cars available?

Ans. Yes, we provide cycle-friendly cars.

Q. Are the cars available in neat and clean condition?

Ans. Yes, all the cars are in neat and clean condition

Q. Can the customer pay from Credit/debit cards?

Ans. Yes, customers can pay with Credit/debit cards.

Q. Do you provide a Child Seat/Car Seat in cars?

Ans. Yes, a child seat is available in all cars but for that kindly inform at the time of booking.

Q. Do you provide on-time services?

Ans. Yes, all the services are on time.

Our Clients Testimonials

Timely service

Twice, and both times, I booked Britannia cab service great serviceVery punctual from and to Heathrow Airport.Excellent driver. I'll suggest this service.
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Best online cab service

Online airport pickup reservation: nice ride. I received a speedy and courteous response regarding my pick-up confirmation. I sent an email the day before asking if the driver might arrive early, and I immediately received a response saying they would try.Florin, a staff member, arrived at the appointed hour and drove quite professionally while being incredibly kind and pleasant. Overall, I'm delighted I made my reservation with them.
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fantastic in every way

Excellent all around; the company kept in touch with us over the entire Heathrow to London City journey that BA forced upon us when they changed our connecting flight from Heathrow to Glasgow. An extremely faffordable fare was billed to us . The car was roomy and well-kept. Outstandingly advised.
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Standard service

Excellent customer care standards and excellent service. I'd strongly advise them to anyone flying into or out of any London airport. Their booking staff is kind and well-trained. Drivers provide excellent customer service, are punctual, trustworthy, and have a thorough understanding of London's geography. The drivers arrive in sharp suits, and their automobiles are spotless. In contrast to other London-based firms, they provide complimentary airport meet & greet services, and their drivers always help you with your bags. My family and I always utilise them for transportation to and from the airports.
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Safe travel

Travelling alone from the airport late at night, felt safe. I made my reservation online and provided the flight number. The driver was at the airport, and it was late at night, but this service was extremely safe, particularly for women.
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Recommended Service

Both times I utilized Britannia Airport Cars, and both times the services were excellent. Prior to picking me up at home and to check the position at the airport, the driver called to give me an ETA. Customer care confirmed they were tracking my delayed flight and they provided me free waiting time.
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Honest service

The night before pickup, we received all information about our driver and his vehicle. The driver arrived ten minutes early and was courteous and professional. He assisted us with our luggage and even opened and shut doors for us.I also use their service for corporate travel as an Executive Assistant. Very dependable!
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A smooth ride

Driver was excellent, very pleasant and well-mannered. The process has been excellently communicated. I reached at my destination on time.
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Fantastic customer service from Britannia Cars

Fantastic customer service from Britannia Cars. booked a return private transfer from Heathrow to Stansted. Very effective at making and informing customers of changes, the booking service. Drivers' pictures and car information were sent via email and WhatsApp to let us know they were waiting for us. Very courteous and helpful with luggage, drivers. On the basis of this encounter, I fervently advise using it again.
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Responsible service

A reputable service. The driver's prior warning that he might arrive a little late due to the train strike was a huge relief. Even though he arrived late, he made sure to make the journey enjoyable.
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Wonderful trip

My driver, was excellent. It's not exactly one of my favourite things to do to travel to Gatwick in the middle of the night, but Felix called me ahead of time, showed there on time, and was a delight to travel with. a sweet person who genuinely cares about his clients.
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Awesome Service

kept informed from the time of booking till the driver's phone call while we were picking up our luggage in Heathrow's terminal 5.Our name was written on a board outside by the driver, who made a quick trip to the Sofitel Gatwick. We appreciate you and will let our friends know about your service.
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Wonderful cab service

It's simple to reserve a taxi for the following day. swiftly confirmed the information and booking. Driver arrived 20 minutes earlier than expected, waited for us, and assisted us with our luggage on both ends. Bookings will be made for all of our excursions going forward.
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Bependable and sincere company

excellent service accommodated a last-minute change in pick-up time. Effective teamwork and great communication. I'd unquestionably utilise their taxis again.
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Excellent in every way

Excellent all around; company maintained in touch with us during our travel from Heathrow to London City, which was forced upon us by BA when they changed our connecting flight from Heathrow to Glasgow. We were assessed a very fair £66. (this included parking fee at Heathrow). The car was roomy and clean, and the driver, Sam, was very polite and helpful. Highly suggested.
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I'm pleased with the service

The service has my full satisfaction. On time arrival, confirmation of transports, and extremely cordial service. I thought it was great that they had already given the driver and vehicle information.
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Very content

Despite the fact that our aircraft was delayed, the driver was there to pick us up because we had good mobile communication. The driver was excellent, the car was terrific, and the trip proceeded without a hitch.
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More than your typical cab ride

Surprisingly superior than the majority of cab companies in the area. It appears that BAC cares about its clients and wants to make sure they have a great trip. I would most definitely love to travel with them again in the future.
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Affordable ride

Excellent and simple service at extremely reasonable costs. easy to communicate with and quick to respond. The driver was also excellent. Highly recommended and will use again when in London or the surrounding area.
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Excellent service providing company

I'll use again. Excellent online booking platform. As we were departing from the airport, communication with the company was quite simple, and they promptly returned messages. The driver was fantastic; I'll hire them again without a doubt.
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